Shipping Policy

Order Processing All orders are processed within 1–3 business days of purchase. Orders are not processed or shipped on weekends or federal holidays. If we are experiencing a high volume of orders, processing times may be slightly delayed. We will notify you by email if there is a significant delay with your order.

Delivery Times Once your order has been processed and shipped, standard delivery takes 5–7 business days. Please note that delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or events beyond our control.

Shipping Costs Shipping costs are calculated at checkout and will be clearly displayed before you complete your order. Where free shipping is offered, this will be stated explicitly at checkout or on the relevant product page. Unless free shipping is expressly indicated, standard shipping charges apply.

Order Tracking Once your order has been shipped, you will receive an email confirmation containing your tracking number. You can use this to monitor the progress of your delivery.

Lost or Damaged Packages If your order arrives damaged or does not arrive within the estimated timeframe, please contact us at support@trynervex.io as soon as possible and we will do our best to resolve the matter. Please also refer to your Refund Policy for further information on damaged or missing items.

Contact If you have any questions about your order or delivery, please contact us at support@trynervex.io